Determine what business phone system you need:
- How many users will the telephone system need to support?
- How many business calls do you make/receive in an average day, week or month?
- Do you expect your call volume or your staff to increase in the coming six months or year?
- How many business phone lines do you need?
- Are you constrained by your current hardware infrastructure?
- Do you have a receptionist or do you need an automated greeting message?
- Do you need voice mail, caller ID, conference calling, call transferring, etc?
- Is your location equipped with broadband Internet access?
- Does your business occupy more than one site?