Determine what business phone system you need:

  • How many users will the telephone system need to support?
  • How many business calls do you make/receive in an average day, week or month?
  • Do you expect your call volume or your staff to increase in the coming six months or year?
  • How many business phone lines do you need?
  • Are you constrained by your current hardware infrastructure?
  • Do you have a receptionist or do you need an automated greeting message?
  • Do you need voice mail, caller ID, conference calling, call transferring, etc?
  • Is your location equipped with broadband Internet access?
  • Does your business occupy more than one site?