Determine what business phone system you need:

• How many users will the telephone system need to support?
• How many business calls do you make/receive in an average day, week or month?
• Do you expect your call volume or your staff to increase in the coming six months or year?
• How many business phone lines do you need?
• Are you constrained by your current hardware infrastructure?
• Do you have a receptionist or do you need an automated greeting message?
• Do you need voice mail, caller ID, conference calling, call transferring, etc?
• Is your location equipped with broadband Internet access?
• Does your business occupy more than one site?